Let’s keep this short.
Bought Norton Ghost 10, installed it (which required a license activation – why?!?), and was even able to make backups to a remote drive. So far so good, eh?
Went to do a restore, it required a boot CD. Okay… Used the boot CD, and it instantly blue screened at boot time.
Searching on Google seemed to report that others also have this problem and that the boot CD seems to have problem with SATA drives. Argh.
Seems you can make all the backups you want, but not boot the restoration program.
Walt gives Norton Ghost two thumbs down.
Update: Went to use Acronis TrueImage – cheaper, no licensing, and it just worked.
Update: Seems it might be that Dell configured the SATA drives as RAID 0, and Norton Ghost couldn’t handle booting a RAID array.
Is there a way to use Ghost 10 to restore a HD once image has been made?
I had the same problem you described. I was successful in making an image of my HD but the “recovery” is DOA! Even (especially?) after many hours with online chat, telephone tech talks (with Norton techs) they cannot tell me how to use Ghost outside a 2 hard-disk dektop environment – I stumped them when I said I had a Compaq laptop with 80 GB HD.
I have been able to preserve Ghost on an external HD and have even been able to move the image files onto the laptop’s new HD. But at the end of a very misleading process, – it fails.
The techs acknowledged that an external USB HD is useless as Ghost is not set-up to look beyond on-board HDs. To add insult to injury Symantec techs suggested I reach out to HP/Compaq to get the codes to activate my USB ports for this process! They really are beyond clueless!
I would appreciate a reference to another site if you cannot help!
Pablo