Wondering what Verizon FiOS install looks like — I got screen captures. Wondering how to make Verizon’s QTP2500-3 Motorola receiver work with your TiVo Series 2 — I got answers.
I’m not sure whether it was the prior incident involving the State Corporation Commission or blind luck, but my Verizon FiOS install couldn’t have gone smoother. They sent two guys. One for internet, one for television.
Things working in my favor was an unfinished basement, CAT 5 wiring all throughout the residence, my desire to run wireless, a space set aside for a wall mounted battery with outlet, and separate internet (Adelphia) and satellite (DirectTV).
Basically they connected the fiber to the house and hooked it up in such a way that none of my copper wiring had to change, allowing me to keep my phone switch. Time to look into Asterisk seriously now.
We reused the existing coax for the FiOS TV. A new coax was strung into the basement and hooked to a router, and they happily allowed me access to my router’s username and password to twiddle all the information I wanted. I didn’t even have it share that with them. I could have as many machines behind the router that I wanted, which came with a default of four ethernet ports and wireless (802.11 “double g” ).
Now there’s been a lot of concern about what Verizon does shortly after. And I wasn’t all that thrilled when I was asked to go to their website. He saw the concern in my eyes and said, “don’t worry — it doesn’t install anything, and we can do it from my laptop if you’d like.” He then explained that we needed to activate the account (where he plugs in his order number), and that a side effect was it made an email address that I never had to use.
Knowing I had an image of my hard drive that I could instantly recover from, I used the Mac, which allowed me to take screen shots as we worked.
The first step was to go to http://activatemyfios.verizon.net/, which didn’t like Firefox, and insisted I use Safari! This downloaded a verzion.dmg disk image, to which I mounted it and ran a program that was nothing more than a config file. The installer had me go to custom installation and uncheck everything — this is how you avoid garbage getting installed on your machine.
The installer was surprised that there were only four things in my list. “Ghezz, with Windows, there’s a lot of stuff it wants to install.”
Anyhow, here’s screen shots of the whole procedure!
The real problem, however, was getting TiVo to work with Verizon’s Motorola QIP2500-3 receiver, which was beaming video just fine into my television. The Verizon guys were unfamiliar with TiVo, so TiVo owners have to go it alone for this one.
Only one guy on the TiVo forums was able to point me in the right direction with his post.
I was switching from a Huges DirectTV using the infrared (IR) method of changing channels. Turns out the QIP2500-3 needs to use the serial connector that came with TiVo. Lucky for me, I hadn’t thrown mine out. It looks like a stereo headphone jack with a serial connector on the other end. A note of warning, it does not plug into the IR jack, but has its own jack; be careful.
The hard part was figuring out how to tell TiVo to use a serial connector instead of the IR. I have a Series 2, and it turns out the only way to do that was to go to “Messages & Settings”, “Restart or Reset System”, and do a guided setup all over again.
I was happily surprised. TiVo recognized the Verizon FiOS TV service, recognized I had a Motorola box, recommended the serial connector (which didn’t require channel changing speed tests). The only tests it did ask me was a bit about what I saw on channel 48 (TV Guide) and channel 50 (USA Network). TiVo preserved all my recordings, and mapped all my season passes to their new channels. Wow.
So far, Walt is giving Verizon ViOS and its installation team a thumbs up.
UPDATE: Maybe my praise of Verizon is a little premature. Some time after everything was working, the serial connection stopped functioning. At first I thought it was TiVo. Now it appears that Verizon has turned off the serial interface. Sounds like something they’d do.