Fast Food Social Engineering

Some tales of social engineering games at fast food places. (pictures)

While visiting Wendy’s, my friend and I noticed that there was a small line going from the cashier to the door.

It was evident what had happened. The cashiers were slow, and being pre-lunch time, the first few people in line simply stood around the little sheep herding devices.

Social Engineering At Fast Food Places

The line gets longer Most likely, this was caused by a welcome sign slightly blocking the entrance to the guides.

As we stood in line waiting, it got closer to lunch time, and a long line of people started to arrive, extending out the door.

It was at that point I turned to my friend and said, “watch this.”

As we approached the herding device, I deliberately took the long way around.


Long way around

Now the interesting point about this was that I ended up exactly in the same spot that I would have been standing if I had just taken one step forward.

However, the guy behind me, and everyone else, blindly followed my path like ants on a sugar trail.

The line rerouted itself into the marked area, clearing the log jam of people.

But, I couldn’t leave well enough alone…


During the course of our lunch, I figured I’d take things one step further. “Watch this,” I said as I left the table and approached the counter. I had noticed the line had disappeared from a lull in traffic.

So, I went to the wrong side of the crowd herding devices and waited.

When the next two people walked in together, the moment they saw me, I made sure they saw me nod to the cashier, and I stepped up pretending that I was ordering, by pointing at the menu, but in the end getting a refill. They, in turn, took the position “in line” that I had just vacated.

Messing with foot traffic

Oddly enough, I got people to do this.And, because I’m evil, I held up the line enough for a few more people to arrive, thus establishing a line that ended up looking like this…

And, that’s how we left Wendy’s. A long line of people trailing out the other door, and people arriving getting into the queue backwards.

Meanwhile, over at Chic-Fil-A…

Chic-Fil-A has a bunch of stand alone tables in groups of two.

When I last went there with a party of six, rather than trying to squeezing into a booth, I decided to conduct an experiment and alter the environment.

I simply rearranged the tables at our end into an elongated configuration that suited our party. And, rather than putting them back the way they were done, neatly pushed in the chairs so that they could accommodate another party of that size.

The obvious advantages were two fold. One, there was a larger aisle allowing for more room, better passage, and improved safety. Two, by sliding the tables up and down the line, any size party from 2 to 18 could conceivably be constructed.

And that’s how I left things.

Upon returning about two months later, I found something interesting had happened. The tables had all been rearranged in the configuration I placed them.

An alternate table arrangement

And, to the best of my knowledge, this is the only Chic-Fil-A in the area that has them setup this way. It’s also the most comfortable to eat at.

The Most Sublime Hot Dog

Explosive food, little old ladies, and an empty bucket on a train.

The other night I had the most sublime hot dog. I don’t mean it was good, I mean it turned straight to gas.

The place was the MCI Center, and I got to see the Wizards play the… oh, who am I kidding. I was trying to make out the cheerleaders from four stories up while eating 6 oz of cotton candy from a plastic $5 bucket. Which, I might add, I refused to throw out since I paid so bloody much for it.

Wizard Game

The most enjoyable part of the evening was not the game, but the ride home. As we were waiting for the metro train to arrive, an old lady sat down next to my friend Mike and started to listen in on our conversation.

“So, Walt, we’re thinking of having you over for Christmas. Have you ever had lamb before?”

“Yeah…”

“Oh. What’d you think?”

“I didn’t care for it that much,” And as I noticed the old lady listening in, I quickly added, “but the Bar-B-Que kittens were delicious.”

This prompted the look I was after. And she instantly engaged Mike in conversation to check the veracity of our conversation. At least enough to ascertain that we were good friends.

As the conversation took a turn to prior places lived, it turns out Mike and the old lady had both been to Germany. And, much to the confusion of those around them, started speaking in German. And they did quite well, I must say.

Too well. Cutting me out of the conversation, along with every other eavesdropper in earshot.

I informed Mike that this was America, and that we spoke English here; then I asked to see his legal status. Normally, I don’t engage in this kind of bold maneuver with an armed officer of the law, but by now the overpriced confections instilled a bravery that only spun sugar can do.

Naturally I backed down as he has more ways to kill me in his little finger than a pissed off villain in a James Bond movie.

At this point the train arrived, and I sat down next to the nice little old lady. And her friend. And some other chick who thought it might be the wiser move to ignore me.

“So,” asked the little old lady, “how do you know each other?”

“Him?” I glanced to Mike. “He’s my parole officer.”

Mike over heard enough to flash his handcuffs at me. The little old lady looked mildly uncomfortable and changed the topic.

“Where were you seated?” she inquired.

I explained we were in the 400’s. She then wanted to compare ticket prices (like that mattered now). And then we compared how many times we’ve been to a game at the MCI Center.

There’s a lot of promotional stuff going on at these events, whether it’s Chipotle throwing burritos into the crowd or t-shirts being dropped from parachutes to lucky winners below.

“So,” she continued, “have you ever caught anything at a game?”

“A cold.”

While I got a polite chuckle for quick delivery, she had enough and said, “get your friend; I want to talk with him.”

I yelled over to Mike, who was standing by the door. “She wants to talk with you, apparently I said something again.”

The chick to my left had vacated at the prior stop, so I slid into her old spot, and Mike took mine in front of the old lady.

And immediately, she switched into German again. Clearly, she wanted to practice.

I leaned over and said, “excuse me, you’re talking in code again.”

Mike turned to me and said, quite loudly, “I’m sorry. She said you had a nice ass.

Without missing a beat, I addressed the old lady, “It’s true. You may be wondering why I’m covering my lap with a bucket.”

Mike, it turns out, wasn’t the only person to bust out laughing, seems a lot of people were riding our conversation, not just the train.

BAD IDEA: “Wanted C++/Java Programmers”

It really bugs me when a company looks for candidates based on what programming language they “know.” There’s a better way.

I’m frequently the recipient of recruiter emails that are looking for C++ and Java programmers. And, while I know both of these languages very, very well, I tend to avoid offers that words things in terms of just programming languages.

Consider a help wanted sign that said: “Wanted English Writers”

In this context it’s more obvious what’s wrong: just because you write in a particular language doesn’t mean you’re a particularly good author. And, even if you are a master at words, you might be unable to convey complex ideas to the common man very well. And, even if you can communicate with technical precision, you might not be mentally engaging. And, even if you are able to keep a reader, you might not have an interesting topic to address the masses.

There’s a reason television shows have writers, there’s a reason comedians have joke writers, and there’s a reason why books that you really enjoy are done by a small circle of authors that resonate to your liking. Mastery of a written language doesn’t necessarily make you a writer.

And that’s the fallacy that many technical companies make: they assume that because you can write in C++ or Java, that you must be smart, and clearly smart means good. Right?

Problem is, learning a computer programming language isn’t all that difficult. Learning to program well, takes experience.

Consequently, when I perform an interview with someone for a position, I’m more interested in the problem solving skills and interpersonal communication than how well they know a particular language.

And when I say problem solving skills, I don’t mean the Microsoft “why are manhole covers round” brain teasers. No, I present real code and real problems that’s representative of how my team works together.

What I’ve found is that there are actually three types of candidates that make excellent programmers, regardless of language:

  • Mathematicians – these are people who clearly have a solid grasp of data structures and algorithms.
  • Philosophers – these are people who really, truly, and deeply grasp the intricate details of logic, notation, and language.
  • Musicians – these are people who intuitively see patterns and are extremely creative.

Whenever I’ve hired from these three groups, and the person has solid communication skills, and the person had demonstrated a personal passion for software development, we’ve always had resounding success.

And the funny thing? Those talented people know other talented people.

What Is the VDOT Thinking?!?

Sometimes you just have to wonder what VDOT is thinking when they build an intersection. (photo)

October 31st, 2007 – the intersection of Ashburn Village Blvd. and Shell Horn Road. My buddy Chris and I are driving, and a van races up next to us in the left turn lane.

I start laughing out loud so hard I almost wet myself while reaching for the camera.

I don’t know what was funnier, the fact that she was totally oblivious to her surroundings until the very last minute and we had to kindly let her over the solid white line into our lane or the idiots in VDOT who put a stop sign in the middle of a left-hand turn lane.

I swear, this picture is not doctored!

Stop Sign in Intersection

Abnormal Urinal Heights

Who on Earth would need a urinal this high? You’d have to pee out of your chin.

So I’m at O’Faolain’s Irish Pub in Sterling, VA and have to hit the little boys room.

The urinals had to been designed by the Thornton Burgess Toiletry Company.

The Baby Bear urinal was at my ankles. The Moma Bear urinal was where you’d expect it. And the Papa Bear urinal was at my chest. Seriously.

Take a look at where would “it” would have to be and use the standard height of a stall’s handle as a reference point.

I guess Andre the Giant was Irish.

Urinal at Chest Height

Free Air: 75 cents

Shell offers free air, and it only costs 75 cents per 3 minutes.

Marcus and I are driving on Waxpool Rd. in Ashburn, VA and he notices his car indicates he’s got low tire pressure. We look up and see signs all from the main road that the Shell station has Free Air, so we pull in.

However, turns out the “free air” costs 75 cents every three minutes.

Free Air

Only after you read the super fine print, do you discover that the air is free with a fill up. So we did that. And, $48 later, we got our free air.

Come on Shell, that’s a little deceptive.

Japanese Steakhouse: “I could do that myself!”

Ever wonder what would happen if you had the chance to be like one of those Chefs in a Japanese Steakhouse, with the flying knives and bottles of flammable liquids? Well I’ve got a good idea now…

There’s a fairly large chance that you’ve been to a Japanese Steakhouse before. You know the kind, where you sit down at a huge flat grill, the chef comes out and whips knives and spatulas around his fingers, throws food here and there, and you’ve got yourself a meal.

When it comes to the part with tricks using fire, I’ve often thought: “I could do that myself!”

And I’d be wrong.

Last night I had a chance to eat at a Japanese Steakhouse where the chef was brand spanking new, and it was his first day on the job. I figured I’d use his experience as the best-possible-scenario for what would happen if I disregarded the disclaimer from the experts and tried this at home myself.

Wheeling out the cart was the first sign something was amuck; because rather than smoothly docking it into position, this cart gave him as much trouble as a shopping cart with a wobbly wheel gives me.

His execution of the spinning spatula was acceptable, but nothing impressive. No speed. No flare. The knife he just waved around, it was clear he didn’t want to let go of it.

With smiles, he dumped a blob of rice at the top of the grill and went to do the “egg roll” trick, where one spins an egg real fast and picks it up on the blade of the spatula. First attempt and the egg was running all over the hot grill. Second attempt it leap of the spatula and into the rice. He was expecting it to go into his hat.

Things calmed down at that with the eggs. He tossed them, not as high, but they missed or bounced off the edge, and soon he was out of eggs.

Then he decided to do some fire. Normally you draw a smiley face with one bottle, squirt a bit from another, light it from afar, and the blaze lasts an instant.

I said normally.

No, this guy lit the stuff in the middle of the grill with a match. A match. And that made a fireball. Which, still with the container in his left hand, he proceeded to squirt more fuel into. It was lighting gasoline.

I know from back where I was sitting, the heat was over powering. His exposed hand was in the middle of it for a moment. He cooled it off with a moist towel.

Chopping up stuff, he did pretty well. The objects weren’t moving, and he further used the spatula as a guide to keep the knife straight. But simply slicing food – slowly – wasn’t entertaining us.

To recapture our attention, he build a volcano out of onion slices. Again, how this works is that you put a little of bottle A and a little of bottle B, and you get a flame near it. It produces a small flame, to which you sprinkle spices in, and it looks like sparks. Why they call out “Chinese Fireworks” in a Japanese Steakhouse, I’ll never know. But then the flame goes out, and with a small push, the trapped steam makes a tube of “smoke”, as the chef pushes it forward slowly while rapping the spatula like a train bell.

Again, normally this is what’s supposed to happen.

He pours in a lot of bottle A and a lot of bottle B, and strikes his match, holding it directly over the spout.

This reminds me of the old fashioned commercial from the gas company which showed a gas filled room with people sitting in it smoking and talking. The point was, gas is safe. In order for it to become explosive, the gas to air mixture has to be right. Too little, and nothing happens. Too much, and like the commercial, nothing happens.

Well, there was so much stuff the chef put in, that it extinguished the flame. And that sent him off looking for more matches.

In the short time he was doing that, the liquid in the volcano was boiling away. So when he struck the second match next to the volcano, there was an enormous hovering gas cloud that suddenly became visible as it burst into flame. It was like someone cast magic missile on the darkness.

The tiny volcano literally roared as a jet like flame came spewing from it, and it was at this moment I could see the worry in his eyes. It was so hot that his recoil sent his spatula flying, and when he picked it up and set it at the other side of the table, he slathered the handle in butter. Which he noticed the next time he went to move it.

When the flame finally went out, billows of steam poured forth. It too had a low rustling whistle, something else I didn’t think was possible.

After wiping off his spatula, he refocused on just getting the food to us. And, yes, it was delicious. No complaints there.

We thanked him kindly, as he banged into his cart and tried to wheel it away with just as much trouble as his arrival.

It was at that point I thought the better to myself: this guy is a professional, he’s been trained, and this is his first day infront of customers. Imagine what would have happened if I tried this on my own, which we all know I’d do without supervision.

I don’t know which would be worse, discovering that we didn’t have a halon fire extinguisher at my instant disposal, or that the door to the ice trays and medicine cabinets are hard to open when you slice off all your fingers.

Either way, now we’ll never know. He put the fear of God into me about accepting my own limitations.

Status Off-Line: Co-worker Panics

While I knew I had a strong online presence, I didn’t know how tightly bound I was to it. I accidentally went off-line, and the blackout raised concern for my personal well-being. Read more…

Those who know me have come to terms that I’m interfaced into the Internet almost in real time. eMail is always the best way to reach me. When I’m sitting in front of a terminal, whether for work or pleasure, numerous chat clients are active in the background. Even away from a machine, my phones and automated scripts keep some kind of virtual presence active of one form or another. As a result, friends, family, and co-workers can see my status, location, and reach me with impressively short response times.

Today something interesting happened.

Last night, I was working on a fairly complicated piece of code and had set up a rather complex environment that I didn’t want to have to reinitialize in the morning. Rather than shutting down the machine, I took all my instant messaging clients off-line, and this morning I didn’t start them up, relying on the built-in chat facilities of Google’s GMail.

However, as I was researching, I accidentally closed the GMail window unknowingly, and to the Internet, I went dark.

I had not realized how connected I had become, using chat and emails as a primary means for others to reach me. Well, that was until a co-worker came rushing in to see if I was alright with genuine concern.

He was fairly certain I was in the next room, his email didn’t get a near instant reply, and there was no way to reach me interactively. For anyone else, this would have been no big deal. However, my heart was warmed by this sincere response.

Yes, folks. If my Borg-like collections goes down, please check on me. I might have died or be in need of immediate medical attention.

Apparently, I Like My Women Dressed

This morning as I was leaving the house to go to work, I gave the wife a hug and a kiss goodbye. And let me tell you, she smelled awesome.

So, I stuck around an extra minute.

“You smell fantastic! What are you wearing?” I asked, plowing my nose behind her ear.

She thought, “Uh, nothing. Maybe it’s the laundry?”

I smelled the fabric of her soft shirt. Instantly the scent of wild flowers, babbling brooks, and summer breezes sent me reeling into fond memories.

Without thinking, I replied “Yup. That’s it. You should wear clothes more often!”

She went red.

Apparently I like my women dressed. I didn’t know that about myself.